Frequently Asked Questions

Planning physiotherapy or rehabilitation often comes with practical questions.

Here are answers to some of the questions patients and families commonly have before contacting or visiting The Physio Clinic.

Tell us briefly what you are experiencing. The clinic can first understand the concern and then guide you towards the appropriate next step.

The assessment helps understand the symptoms, movement or functional difficulty and other factors relevant to rehabilitation planning.

The website allows you to Request an Assessment, call or WhatsApp the clinic.

Appointments are confirmed by the clinic after reviewing the enquiry and identifying a suitable visit.

What should I bring to my first appointment?

If available and relevant, bring recent medical reports, imaging reports, surgical documents, doctor or surgeon instructions and previous treatment information.

You do not need to arrange new investigations simply for the purpose of visiting the clinic unless advised by an appropriate medical professional.

What should I wear for physiotherapy?

Comfortable clothing that allows you to move freely is generally best.

The physiotherapist may need to observe movement of the affected region and assess relevant functional activities.

Will treatment start during my first appointment?

The first priority is to understand and assess your condition.

The appropriate next step will depend on the findings and your individual situation. The clinic will explain the proposed rehabilitation plan after assessment.

How many physiotherapy sessions will I need?

There is no standard number that applies to every patient.

The requirement may depend on your condition, its duration and severity, surgery or injury history, functional limitations, treatment response and recovery goals.

Progress is monitored and the rehabilitation plan may be adapted accordingly.

Why might two people with the same diagnosis receive different rehabilitation plans?

Because a diagnosis does not describe everything about the individual patient.

Strength, mobility, pain behaviour, daily demands, previous injuries, general health, functional limitations and goals may differ significantly.

Treatment planning therefore needs to remain individualised.

Can a caregiver or family member accompany the patient?

A caregiver, attendant or family member may accompany the patient where needed, particularly for elderly, neurological, post-surgical and mobility-limited patients.

Do you provide physiotherapy after surgery?

Yes. The clinic provides rehabilitation for a range of post-surgical conditions.

The rehabilitation plan depends on the procedure, stage of recovery, individual assessment and any relevant surgeon instructions or precautions.

Explore Post-Surgical Rehabilitation →

Do you provide neurological rehabilitation?

The Physio Clinic provides rehabilitation for selected neurological and functional movement concerns.

Assessment may consider areas such as mobility, balance, walking, coordination and functional independence according to the individual patient's needs.

Explore Neurological Rehabilitation →

Can I visit if previous physiotherapy has not helped enough?

Incomplete improvement does not necessarily mean that physiotherapy cannot help, but it does mean the situation may need to be reassessed.

The clinic may review your current symptoms, movement, strength, functional limitations, previous treatment and other contributing factors before deciding what may be appropriate.

Home physiotherapy is not the clinic's routine service model.

It may be considered selectively for patients who are bedridden or medically unable to visit the clinic, subject to clinical suitability and therapist availability.

The clinic is open on Sunday by appointment only.

Please call or WhatsApp the clinic in advance.

Free parking is generally available in and around the clinic area, subject to availability.

For Metro routes, parking information, directions and clinic accessibility, please visit:

Is the clinic wheelchair accessible?

The clinic is located in the basement and access is through stairs. There is currently no lift or wheelchair access.

Assistance is available for elderly and post-surgical patients where required.

Please contact the clinic before travelling if you have concerns regarding access.

Can the website tell me what condition I have?

Website information can help you understand common conditions and rehabilitation concepts, but it cannot diagnose the cause of an individual patient's symptoms.

A diagnosis or rehabilitation decision should be based on an appropriate clinical assessment and, where required, medical evaluation.

If you cannot find the answer you need, you can contact the clinic directly.

WhatsApp the Clinic \| Call the Clinic \| Request an Assessment